H2O does not give free returns
Have you ever thought about what it means to the environment, when thousands of online orders are shipped and returned every day? We have - therefore we do not offer free returns.
Think before you buy
Next time you are about to order the same piece of clothing in two or three different sizes or multiple colors, because you are in doubt about which one fits and looks the best, then think about the consequences it has for the environment.
We know it can be difficult to find the perfect fit in the first try when you shop online. But try and do your homework before you order. To help you as much as we can, we have listed measurements and size recommendations for our products on our website.
In case you are still in doubt then visit one of our many dealers if possible. You can find our dealer list here. Skilled employees will be ready to help you find the right size, and that way you can keep your local store life going and we avoid wasting resources after wrong orders.
We of course still want you to buy your T-shirts, sandals, and all sorts of products on our webshop. But promise us that you have decided on size, color and fit before you buy, not only because you must pay for the return yourself but also because it is better for the environment.
If you have any questions about our products, or if you have a good idea as to how we together can take better care of the environment, then you are more than welcome to contact us on our e-mail firstname.lastname@example.org